Lead time and deliveries


 


Processing leadtime

It takes 2 working days for order processing. For normal postage, it takes add in another 3-7 working days and for courier, it takes another 3 working days. In brief, expect to receive your order in 9 working days if you opt for normal postage and expect to receive your order in 5 working days if you opt for courier. We highly recommend courier as it takes shorter leadtime and has less chance of lost mail.

I did not receive my order

If you have opt for normal postage, you might want to wait for about 9 working days. 

Drop us an email on your order details within 2 weeks and we will try our best to assist in finding your mail. At times where the mail is not retrievable, refund is not allowed.

Returns

We hope you love your purchase, but if you are not satisfied with your purchase, we allow refund within 7 days of receipt. Product returned must be as new and in original packaging. All products mailed to us are at your own risk and expenses, hence, we recommend you to use a registered or trackable shipping service.

To return, please email to monsterbookery@gmail.com before sending it back.

We retain the rights to decline any return(s) that are deemed unwarranted.